Terms and Conditions

Your access to and use of this website or ordering goods and service by any method from Coffee sorted, is subject to these Terms and Conditions. By ordering from Goods or services from Coffee Sorted, you fully accept the terms, conditions and disclaimers contained in this notice.

goods Supplied

All goods remain the property of Coffee Sorted until paid for in full.

Delivery

Items bought from this website will be sent by either Royal mail, APC Overnight or UPS. Items will despatched within 3 business days. If any delay is likley then the customer will be notified.

Cancellation

Any cancellation of an order for a coffee machine will be treated as a return due to the cost involved for Coffee Sorted. Orders for smaller items may be cancelled at anytime up to despatch after which it will be treated as a return. Service and repair work whether carried out at Coffee Sorted's base or your premises may be cancelled prior to the engineer starting work on the machine.

Returned goods

Unwanted items must be returned at your expense and in saleable and unused condition. Refunds are given by credit or debit cards where possible. Orders paid for by cheque or cash will be refunded by Company cheque unless otherwise stated, such refunds may result in a card admin fee of up to 5% depending on the amount and type of card used when purchasing the goods. Please note their is a 15% handling charge on all returns.

Service and Repairs

Invoices for service and repair work are due for payment on completion of the work.

Courier Costs

Courier costs are not included in service and repair costs and will be passed on to the customer. Charges due to failed collections and deliveries at the customers premises will also be recharged to customers.

Service and Repair Warranty

Parts fitted to Jura machines are guaranteed for 6 months. Wear and tear or maltreatment will not count as a valid reason to claim.